F&I Professionals
Dealerships
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Compliance
In this course
Build a foundational understanding of regulatory compliance requirements governing automotive finance and insurance operations. Whether instructor-led in the classroom, or self-led online, this certification is designed to provide professionals with clear guidance on federal and state compliance standards, required disclosures, and proper documentation practices.
Skills you’ll gain
Curriculum
Unit 1: The Foundation of Compliance 16 topics
The Compliance Environment
Explore the comprehensive landscape of dealership compliance, focusing on federal and state laws that regulate sales, F&I practices, and advertising.
F&I Manager Role
Explore the critical responsibilities of an F&I manager in ensuring that the dealership adheres to all relevant federal and state regulations.
Privacy Rule & Notice
Understand the Gramm-Leach-Bliley Act (GLBA), which requires dealerships to protect customer information through stringent privacy and data security measures.
Equal Credit Opportunity Act
Explore the Equal Credit Opportunity Act (ECOA), a federal law prohibiting discrimination in credit transactions.
Adverse Action Notice
Explore the requirement to issue Adverse Action Notices under ECOA and FCRA when credit applications are denied or less favorable terms are offered.
Handling Negative Equity
Learn about the complexities of handling negative equity in vehicle transactions, where the loan balance on a trade-in exceeds its value.
Cash Transaction Reporting
Learn about the cash transaction
reporting rules, particularly for transactions over $10,000.
FinCEN Form 8300
Explore FinCEN Form 8300, which dealerships must file when they receive cash payments of over $10,000 in a single transaction or multiple related transactions.
FTC Credit Practice Rule
Explore the various credit-related rules enforced by the FTC, including those governing advertising, payment disclosures, and loan terms.
Handling Credit Application
Explore the proper procedures for handling consumer credit applications and ensure they comply with federal regulations and dealership policies.
Decoding Credit Reports
Learn how to correctly interpret credit reports in compliance with FCRA and other related laws.
Red Flags Rule & Identity Theft
Explore the Red Flags Rule, which requires dealerships to implement programs designed to detect and respond to signs of identity theft.
Risk-Based Pricing Notice
Understand the Risk-Based Pricing Notice, which must be provided to consumers when offered credit at less favorable terms than other consumers.
Fair Credit Reporting Act
Dive into the Fair Credit Reporting Act (FCRA) and its role in protecting consumers' credit information during vehicle sales.
Office of Foreign Assets Control
Learn the requirements to comply with OFAC, including customer screenings against government lists of individuals or entities prohibited from engaging in financial transactions.
Military Lending Act
Learn about the Military Lending Act (MLA) provisions, which protect active duty military personnel and their dependents in vehicle financing transactions.
Unit 2: Staying Ahead of the Curve 16 topics
UDAP & UDAAP Overview
Explore the concepts of Unfair or Deceptive Acts or Practices (UDAP) and Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), designed to protect consumers from unfair or misleading business practices.
Quote Payment
Focus on providing accurate and transparent payment quotes to consumers during sales. Transparency in quoting payments helps build trust and prevents legal issues.
F&I Menu Compliance
Explore the importance of using a compliant F&I menu when presenting optional products like warranties and insurance to consumers.
Used Car Rule & Buyers Guide
Focus on the FTC’s Used Car Rule, which mandates that dealerships display a Buyers Guide on used vehicles, outlining warranty and defect information.
Magnuson-Moss Warranty Act
Learn about the Magnuson-Moss Warranty Act, which governs how warranties are provided and disclosed to consumers.
Federal Odometer Act
Learn about the Federal Odometer Act, which mandates accurate disclosure of a vehicle’s mileage during sales transactions.
Dealer Lender Agreement
Delve into the intricacies of dealer-lender agreements, which govern the relationship between dealerships and financial institutions.
Truth in Lending Act
Learn about the Truth in Lending Act (TILA), which requires lenders and dealerships to clearly and accurately disclose credit terms.
Retail Installment Sales Contract
Focus on the compliance requirements surrounding Retail Installment Sales Contracts (RISC), which govern vehicle financing transactions.
Consumer Leasing Act
Focus on the Consumer Leasing Act (CLA), which sets standards for lease disclosures and ensures that consumers are informed about the terms of the lease, including fees, penalties, and monthly payments.
Lease Agreement
Focus on the disclosures and compliance requirements related to lease agreements under the Consumer Leasing Act (CLA), or Reg M.
Spot Delivery
Learn about spot delivery and its legal implications, including the requirement to disclose the conditional nature of the sale.
E-Sign Act
Explore the requirements of the E-Sign Act, which governs the use of electronic signatures in dealership transactions.
Safeguards Rule
Focus on the Safeguards Rule, which requires dealerships to implement measures to protect consumer information.
Disposal Rule
Learn about the FTC’s Disposal Rule, which requires dealerships to properly dispose of consumer reports and sensitive information to protect against identity theft.
The F&I Compliance Audit
Understand the F&I compliance audit, ensuring the dealership adheres to all relevant federal and state regulations.
Upcoming events
F&I Foundation: Compliance Training, July 2026
F&I Foundation: Compliance Training, November 2026
Outcome
- Understand the core federal and state regulations governing automotive F&I operations, including required disclosures and documentation standards.
- Apply compliance requirements consistently across sales and F&I processes to reduce regulatory risk and operational exposure.
- Identify common compliance gaps and risk areas within dealership transactions and learn how to avoid them.
- Maintain compliance-ready documentation practices aligned with lender, regulator, and audit expectations.
- Earn an F&I Foundation Certificate* upon successful completion, demonstrating foundational compliance knowledge and professional competency.
