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F&I Master

Compliance + Ethics + Performance

Advanced level | Coming soon

About

Curriculum

Outcome

In this course

The F&I Master Certification is designed for high-performing automotive F&I professionals and dealership leaders focused on operational excellence, consistency, and results.

This advanced certification centers on performance execution within F&I operations, emphasizing disciplined processes, decision optimization, and sustainable results.

Skills you’ll gain

Performance-Driven Ethical LeadershipRevenue-Safe Compliance ExecutionAdvanced Risk & Exposure ManagementAudit-Ready Operational ControlTrust-Based High-Performance F&I Strategy

Curriculum

The Compliance Environment

Explore the comprehensive landscape of dealership compliance, focusing on federal and state laws that regulate sales, F&I practices, and advertising.

F&I Manager Role

Explore the critical responsibilities of an F&I manager in ensuring that the dealership adheres to all relevant federal and state regulations.

Privacy Rule & Notice

Understand the Gramm-Leach-Bliley Act (GLBA), which requires dealerships to protect customer information through stringent privacy and data security measures.

Equal Credit Opportunity Act

Explore the Equal Credit Opportunity Act (ECOA), a federal law prohibiting discrimination in credit transactions.

Adverse Action Notice

Explore the requirement to issue Adverse Action Notices under ECOA and FCRA when credit applications are denied or less favorable terms are offered.

Handling Negative Equity

Learn about the complexities of handling negative equity in vehicle transactions, where the loan balance on a trade-in exceeds its value.

The Compliance Environment

Explore the comprehensive landscape of dealership compliance, focusing on federal and state laws that regulate sales, F&I practices, and advertising.

F&I Manager Role

Explore the critical responsibilities of an F&I manager in ensuring that the dealership adheres to all relevant federal and state regulations.

Privacy Rule & Notice

Understand the Gramm-Leach-Bliley Act (GLBA), which requires dealerships to protect customer information through stringent privacy and data security measures.

Equal Credit Opportunity Act

Explore the Equal Credit Opportunity Act (ECOA), a federal law prohibiting discrimination in credit transactions.

Adverse Action Notice

Explore the requirement to issue Adverse Action Notices under ECOA and FCRA when credit applications are denied or less favorable terms are offered.

Handling Negative Equity

Learn about the complexities of handling negative equity in vehicle transactions, where the loan balance on a trade-in exceeds its value.

Coming Soon

Outcome

  • Evaluate and optimize F&I performance using structured, repeatable execution frameworks
  • Identify performance gaps impacting consistency, efficiency, and results across teams
  • Implement scalable processes that support sustainable performance improvement
  • Apply performance principles without compromising regulatory or ethical standards
  • Lead and influence high-performing teams through data, discipline, and accountability
  • Earn an F&I Master Certificate upon successful completion, validating advanced performance mastery and leadership capability
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